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(612) 991-4276

©2018 by SAGESS3, LLC.

SAGESS3 - THE ANSWER TO YOUR UNIFIED COMMUNICATION NEEDS

PEOPLE, PROCESS, TECHNOLOGY & NETWORK |  A HOLISTIC APPROACH

FEEDBACK

Quality Service = Outstanding Results

 
 

ABOUT US

We are Unified Communications (UC) experts. For a client’s UC needs, SAGESS3 has the skills and experience to create and manage an optimal UC environment that

*lowers operating cost;

*upgrades technology with NO CapEx $$ needed; and

*keeps the UC environment “fresh” for the required lifecycle.

What makes SAGESS3 Unique and Effective?

MARKET PROVEN LEADERSHIP 

Average 25+ years industry experience 

UNIFIED COMMUNICATION EXPERTISE / FOCUS

"HOLISTIC" BUSINESS OPTIMIZATION PROCESS

          People

          Process

          Technology

 

           Network 

TECHNOLOGY & NETWORK AGNOSTIC APPROACH 

MASS CUSTOMIZATION APPROACH 

75% Standard / 25% customized

DEDICATED TO OUR VALUE PROPOSITION

 

4 Pillers of Service

 that SAGESS3 Provides

Strategic Consulting

Contact Center Optimization Practice

  • Provide in-depth Assessment 

    • Achieve improved efficiencies while maintaining an optimal customer service experience

    • Provide detailed Roadmap as means to achieve Ideal State

  • Provide recommendations for People, Process,Technology and Network improvements 

  • Include steps required to bridge the gap between current and Ideal State

 

Network (Carrier Services) Optimization Practice

  • Provide in-depth Assessment

    • Provide Benchmarking of cost/expense pattern(s)

    • Deliver comprehensive strategic review of all applicable contracts

    • Provide detailed Roadmap as means to achieve the Ideal State

    • Address, clean up and manage Telecom Expense Mgmt (TEM) system

Business Process Assessment (BPA)

  • Engage in “holistic” assessment of Client's unified communication environment

    • Clearly stated recommendations w/projected results

    • Provide “best in class” market proven ideas and compare to internal thinking/considerations

    • Provide detailed Roadmap as means to achieve the Ideal State

Staffing Services

Contractors (Staff Augmentation)

  • Dedicated Recruiting

    • Pipeline of resources that are Client specific

    • Quick response, fast turn-around and quality candidates

  • Dedicated Consultant Delivery 

    • Consultant management/retention

    • Coordinated consultant on/off-boarding

Contract for hire

  • Building on Contractor Placement

    • Flexible Career-Minded Consultants

    • Leverage Perm Position Interest in advance

    • Sample “Fit” before acceptance

Permanent Placement

  • Represent the optimal mix of experience, thought leadership and cultural fit​

  • Experience and focus spanning a diverse range of elite candidates for IT and unified communication needs

Robotics Automation & Intelligence

Managed Robotic Solution (RDA + RPA)

  • Provide RPA & RDA complete functionality

    • From back office to Contact Center

  • ​Deliver complete, Managed Robotic solution for a monthly fee

    • $0 CapEx

    • Objective = achieve “Month 1 ROI”

Provide Single Point of Commitment (SPoC)

  • Assess and identify Use Cases

    • On site discovery leads to documented Use Cases​

  • Develop Return on Investment (ROI) justification

    • Prioritize Use Cases…list productivity gains per Use Case….document ROI results and pursue “Month 1 ROI” achievement​

  • Conduct Proof of Concept (POC)

  • Develop, implement and support all Use Cases via SPoC

Utilize Rapid Visual Design Environment

  • Ease of Implementation

    • Non invasive and does not require access to source code or APIs

    • Works / integrates with legacy or custom applications

    • SAGESS3 performs 98% of heavy lifting

Managed Solutions

People, Process, Technology & Network

  • Assimilate all aspects of holistic solution seamlessly 

  • Client UC environment updated / enhanced within current OpEx spend and $0 CapEx

  • Single Point of Commitment (SPoC)

    • SAGESS3 assumes responsibility for all “blocking & tackling” of daily requirements

    • Delivers integration of all components via SPoC ​

​Client Benefits 

  • Lower OpEx cost + eliminate CapEx as means to enhance UC infrastructure 

  • Client will focus efforts on Core Activities / Core Competencies 

  • Deliver operational efficiencies that match to Clients strategic objectives 

 

CONTACT

Do you have a project in mind? Get in touch today and let our licensed experts help get the job done right.

(612) 991-4276